Q1: What kind of water should be used?

Regular city tap water can be used in most countries.


Q2: Can one drink alkaline ion water directly?

Yes, you can drink it directly or warm up on the stove or microwave oven gently.


Q3: What are the benefits of drinking alkaline ion water?

It has a powerful antioxidant. It balances your body chemistry and reduces free radicals in the body, and hence boosting your immune system. In general, it can also help alleviate diabetic, constipation, kidney, liver and various cancer related diseases.


Q4: What is the benefit of drinking negative ORP (oxidation reduction potential) alkaline ion water?

Negative ORP means it has anti-oxidation properties, hence it has anti-aging potential and slows the aging process.


Q5: What is the water cluster size of alkaline ion water?

It has much smaller cluster size (4-5 molecules) as compared to that of regular water (14-15 molecules). Thus it can carry nutrients into our blood cells much more easily and can carry the waste out off our blood cells more efficiently.


Q6: How does alkaline ion water taste compared with conventional water?

A common remark about alkaline ion water is that it tastes smoother than the conventional water since it has smaller water clusters.


Q7: How does the water ionizer produce alkaline and acidic ion water?

Water is passing through the ACF carbon filter first and then going through electrolysis chamber with platinum coated titanium electrodes. The negative electrode produces alkaline ion water for drinking and cooking. The positive electrode produces acidic ion water for washing and cleaning face, body, clothes, etc. It can be used as disinfectant to kill germs.


Q8: Why should I buy the JOY-K888 model water ionizer?

Our Joy-K888 ionizer utilizes state of the art digital technology that allows complete versatility in preventing overheating, regulating precise constant outlet of pH and ORP (with worldwide patents), self-cleaning and diagnostic mechanisms.


Q9: How long does it take to install the water ionizer?

It typically takes about 15 minutes for a standard faucet.


Q10: What kind of warranty does the water ionizer have?

Our standard warranty is one year from the date of purchase. Extended warranty is also available.


Q11: How long does alkaline ion water remain effectively?

It will remain effective for 2~3 days if one stores it in a cool place with a glass container.


Q12: Do you have any medical references?

We recommend the following books

  • Seven Pillars of Health by Don Colbert, MD
  • Reverse Aging by Sang Whang
  • The pH miracle by Dr. Robert O. Young